Top Customer Success Jobs in Austin, TX

The Senior Customer Success Manager will oversee customer lifecycle, align cross-functionally, and drive value for global enterprise clients, ensuring retention and growth.

The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

Drive success for client accounts by building relationships, analyzing data, delivering insights, and resolving issues to optimize usage of the marketplace.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

As a Customer Success Manager at Userpilot, you will build relationships with customers, provide strategic consultation, conduct account reviews, and ensure product value and satisfaction, while managing renewals and customer feedback.

The Customer Success Account Manager manages post-sale customer relationships, ensuring product adoption, retention, and expansion while driving successful business outcomes and customer satisfaction.

The Customer Success Manager will drive customer success by acting as a liaison, managing product adoption, and coordinating resources to meet customer needs.

The Founding Customer Success Manager will oversee the customer experience lifecycle, focusing on onboarding, renewals, and customer expansion, while defining best practices for success.

As a Senior Associate, you'll enhance client journeys, design engagement systems, measure success through KPIs, and manage client relationships to drive revenue and retention.

The Growth Account Manager will manage a long-tail portfolio, focusing on customer retention, adoption, and driving upsell opportunities through various scalable programs and cross-functional collaboration.

The Account Manager will manage strategic accounts, driving retention, upsell, and expansion while coordinating internal resources for exceptional client outcomes.

The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.

As a Client Success Coordinator, you will manage customer onboarding, track account metrics, provide training, and ensure customer satisfaction while collaborating across departments.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.

The Senior Customer Success Manager is responsible for driving product adoption, retention, and growth while developing customer relationships and ensuring satisfaction and success. Responsibilities include strategic planning, managing account health, and advocating for customer needs within the organization.

The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.

As a Customer Success Manager, you will support onboarding and product adoption for clients, drive customer engagement and retention, and share insights with cross-functional teams.

As a Customer Success Manager for the Public Sector, you will build relationships with customers, ensure product adoption, and drive retention and growth while providing excellent customer experience.

The Executive Customer Success Manager drives value for enterprise customers, manages C-suite engagement, and ensures retention and growth through strategic insights and collaboration with internal teams.

As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.