Top Senior Customer Success Jobs in Austin, TX

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Manager of Customer Success will oversee deployment and adoption of AI solutions, manage customer relationships, ensure performance tracking, and collaborate across functions to enhance service delivery.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

Lead and strategize customer success initiatives for mid-size to sub-enterprise clients, scaling a high-performing team and optimizing HCM solutions.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Senior Customer Success Manager at Zendesk is responsible for customer ownership, driving product adoption, and leveraging AI technologies to enhance customer experience and growth.

As a Customer Success Manager, you'll guide customers in using DeepL's AI solutions, foster trust, and ensure successful adoption while managing retention and upsell opportunities.

The Customer Success Manager will drive customer adoption and satisfaction while overseeing the entire client lifecycle and collaborating with cross-functional teams to enhance customer outcomes.

The Head of Customer Success will lead Esper's CS strategy, enhance customer retention, and build relationships with government clients while scaling the team.

The role involves managing Enterprise customers, driving value, retention, and growth through strategic relationships, leveraging data to inform strategies, and influencing product development based on customer feedback.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Engineer at Cato Networks will guide strategic customers through their SASE implementation lifecycle, optimizing performance and adoption while building strong relationships and providing technical direction and support.

Lead and develop the Customer Success Engineering team, focusing on high-impact customer interactions and creating scalable resources for success.

The Enterprise Customer Success Manager drives value realization and growth for large customers, overseeing the customer lifecycle and collaborating with internal teams.

The Manager, AI Success Strategist will lead a team to deliver measurable AI outcomes for customers, focusing on adoption and retention metrics through strong product expertise and people leadership.

The Senior Customer Success Manager will oversee customer lifecycle, align cross-functionally, and drive value for global enterprise clients, ensuring retention and growth.

The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.