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Top Customer Success Jobs in Austin, TX

23 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
60-60 Hourly
Junior
60-60 Hourly
Junior
Marketing Tech • Mobile • Software
Support high volumes of customer requests, diagnose root causes, provide onboarding, and advise on Customer.io strategies in a remote part-time role.
Top Skills: Api DocumentationMarketing Automation Platforms
23 Days AgoSaved
Remote
Austin, TX
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
23 Days AgoSaved
Remote
Austin, TX
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted 23 Days AgoSaved
Remote
Austin, TX
85K-105K Annually
Senior level
85K-105K Annually
Senior level
Software
The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.
Reposted 23 Days AgoSaved
Remote
Austin, TX
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
The Senior Customer Success Manager will manage strategic customer relationships, drive adoption, mitigate risks, and collaborate cross-functionally to enhance retention and growth across mid-market and enterprise accounts.
Top Skills: JIRASalesforce
Reposted 23 Days AgoSaved
Remote
Austin, TX
32-32 Annually
Junior
32-32 Annually
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
Reposted 23 Days AgoSaved
Remote
Austin, TX
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Information Technology
As a Strategic Customer Success Manager at SentiLink, you'll manage relationships with strategic accounts, onboard clients, provide business insights, and collaborate with cross-functional teams to ensure client success.
Top Skills: SalesforceSalesloft
Reposted 23 Days AgoSaved
Remote
Austin, TX
188K-220K Annually
Senior level
188K-220K Annually
Senior level
Cybersecurity
The Principal Customer Success Manager ensures enterprise customers maximize value from AI SOC analyst, manages account health, drives customer success strategies, and collaborates with cross-functional teams to improve operations and product offerings.
Top Skills: Api-Led IntegrationsCloud InfrastructureCybersecurity OperationsEndpoint Detection And ResponseSecurity Information And Event ManagementSecurity Orchestration Automation And Response
Reposted 23 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Customer Success Manager at BitGo will manage client accounts, drive product adoption, establish success strategies, and collaborate cross-functionally to enhance customer relationships and satisfaction.
Top Skills: CryptocurrencyFinancial Services
Reposted 24 Days AgoSaved
Remote
Austin, TX
65K-80K Annually
Mid level
65K-80K Annually
Mid level
Software
The Mid-Market Onboarding Customer Success Manager will oversee customer onboarding, ensuring successful implementation and long-term success of the Kojo platform while managing multiple projects and stakeholder relationships.
Top Skills: Customer Communication ToolsProject ManagementSaaS
24 Days AgoSaved
Remote
Austin, TX
Junior
Junior
Healthtech • Software
The Client Success Coordinator supports the Client Services team by managing tasks, coordinating projects, participating in client calls, and conducting research to inform decision-making.
Top Skills: ExcelMicrosoft Office (WordPowerpoint)
24 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Healthtech • Software
The Customer Success Manager, Digital Touch will enhance customer engagement through analytics, streamline digital touchpoints, and improve retention strategies.
Top Skills: AIData Analytics ToolsExcelSalesforce Reporting
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24 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Consumer Web • Digital Media • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
24 Days AgoSaved
Remote
Austin, TX
180K-180K Annually
Senior level
180K-180K Annually
Senior level
Artificial Intelligence • Information Technology
This role involves partnering with enterprise customers to build conversational agents, advising on design, performance analysis, and driving expansion outcomes to improve revenue and retention.
Top Skills: Ai/Ml ProductsApi IntegrationsSdks
24 Days AgoSaved
Remote
Austin, TX
190K-240K Annually
Expert/Leader
190K-240K Annually
Expert/Leader
Artificial Intelligence • Marketing Tech • Mobile • Software
As the Director of Customer Success Operations, you'll lead goal-setting, forecasting, and data integrity for the Customer Success team, ensuring proactive growth and reduced churn.
Top Skills: SaaS
24 Days AgoSaved
Remote
Austin, TX
29-41 Hourly
Mid level
29-41 Hourly
Mid level
Software
The Customer Success Consultant builds strategic relationships with clients, manages performance goals, trains new users, and analyzes client trends to drive business growth.
Top Skills: Api IntegrationsPower BISalesforce
Reposted 24 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll consult with clients, coordinate onboarding, analyze usage data, and maintain communication to drive value and success.
24 Days AgoSaved
Remote
Austin, TX
Junior
Junior
HR Tech
The Customer Success Associate supports standard customers with engagement, adoption, and retention efforts while monitoring customer health and facilitating renewals.
Reposted 24 Days AgoSaved
Remote
Austin, TX
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success will enhance client satisfaction and growth through account management and relationship building, overseeing a client portfolio, and leading a team.
Top Skills: Digital Health SolutionsEmr IntegrationsHealthcare Reimbursement
Reposted 24 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
114K-135K Annually
Mid level
114K-135K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will engage with enterprise customers to drive adoption, retention, growth, and advocate for their needs, partnering closely with the Sales team.
Top Skills: CRMCustomer Success ToolsGongSalesforce
Reposted 24 Days AgoSaved
Remote
Austin, TX
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Artificial Intelligence • Edtech
The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.
Top Skills: ChurnzeroGainsightSalesforceTotango
Reposted 24 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Software
As a Customer Success Lead, you'll manage customer relationships, create and scale processes, analyze usage patterns, and collaborate with engineering and sales to optimize customer engagement.
Top Skills: AIAPIsLlm
Reposted 24 Days AgoSaved
Remote
Austin, TX
100K-135K Annually
Senior level
100K-135K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.
Top Skills: CatalystCustomer Service SoftwareSalesforce
Reposted 24 Days AgoSaved
In-Office or Remote
Austin, TX
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 24 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
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