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Top Customer Success Jobs in Austin, TX

20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Support Analyst II will provide front-line technical support for clients, troubleshoot issues, maintain product knowledge, and contribute to process improvements, all while ensuring a high-quality client experience.
Top Skills: JIRASalesforceSQLZendesk
20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
72K-120K Annually
Senior level
72K-120K Annually
Senior level
Fintech • Payments • Financial Services
The role involves supporting the Customer Success Leadership Team with strategic insights, managing projects, and ensuring effective communication within the organization to enhance operational efficiency and collaboration.
Top Skills: Data AnalyticsData Visualization
20 Days AgoSaved
Remote
Austin, TX
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Security • Software
As a Customer Success Manager, you will drive customer onboarding, adoption, and satisfaction while strategically managing customer relationships and translating technical features into business value. You'll facilitate program management across accounts and lead customer programs for operational efficiency and risk mitigation.
Top Skills: AgileAi SecurityCi/CdDevsecopsNext-Gen Security ToolsPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Reposted 20 Days AgoSaved
Remote or Hybrid
Austin, TX
55K-65K Annually
Entry level
55K-65K Annually
Entry level
Fintech • Real Estate
The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.
Top Skills: Crm Systems Such As ZendeskHubspot
Reposted 20 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Edtech
The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.
Reposted 20 Days AgoSaved
Remote
Austin, TX
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Software
The Customer Success Manager will act as a trusted advisor, ensuring customer satisfaction and retention by managing relationships post-implementation, driving platform adoption, and collaborating with internal teams for seamless experiences.
Top Skills: ChurnzeroCRMGainsightHubspotSalesforce
21 Days AgoSaved
Remote
Austin, TX
65K-95K Annually
Junior
65K-95K Annually
Junior
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills: Excel
21 Days AgoSaved
Remote
Austin, TX
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Marketing Tech
The Client Success Strategist enhances client relationships, develops digital strategies, and ensures successful marketing implementations for clients, leveraging strong marketing technology expertise.
Top Skills: Crm SystemsMarketing Automation Platforms
21 Days AgoSaved
Remote
Austin, TX
74K-120K Annually
Mid level
74K-120K Annually
Mid level
Software
As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.
21 Days AgoSaved
Remote
Austin, TX
Junior
Junior
Artificial Intelligence • Healthtech
As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.
Top Skills: Data Analytics
Reposted 21 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Fintech • Software
As a Customer Success Manager, you will own client relationships, create quarterly strategies, advocate for clients internally, and drive product adoption.
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Reposted 21 Days AgoSaved
Remote
Austin, TX
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Cloud • Security • Cybersecurity
Lead the Customer Success function, focusing on renewals, churn mitigation, and customer relationship development. Implement proactive strategies and collaborate across teams to drive internal alignment and customer feedback into the product roadmap.
Reposted 21 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Healthtech
The Director of Customer Success will manage a team, drive customer success strategies, and ensure high renewal rates while collaborating cross-functionally.
Top Skills: AIDigital Health Saas
Reposted 21 Days AgoSaved
Remote
Austin, TX
96K-126K Annually
Senior level
96K-126K Annually
Senior level
Security
The Senior Customer Success Associate will enhance engagement with federal clients, ensuring a great user experience, analyzing data for trends, and facilitating communication between customers and internal teams.
Top Skills: ChurnzeroGongHacktheboxHubspotSlackTableau
22 Days AgoSaved
Remote
Austin, TX
250K-300K Annually
Senior level
250K-300K Annually
Senior level
Cloud • Software
The VP of Customer Success will lead a dynamic team to enhance customer relationships, drive product adoption, and ensure customer retention and growth, aligning strategies with business objectives.
Top Skills: Business IntelligenceCloud InfrastructureDeveloper Tooling
Reposted 22 Days AgoSaved
Remote
Austin, TX
100K-140K Annually
Senior level
100K-140K Annually
Senior level
AdTech • Digital Media • Marketing Tech
In this role, you will lead client account strategies to drive growth, manage financial health, build relationships, and ensure high-quality deliverables.
Top Skills: AsanaGoogle Marketing PlatformLuminaMonday.Com
Reposted 22 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Information Technology • Internet of Things • Marketing Tech
Lead the Customer Success Management team, manage top accounts, drive retention and expansion strategies, and operationalize customer experience playbooks.
Top Skills: ChurnzeroGainsightGoogle WorkspaceHubspotSalesforceSlackZoom
Reposted 22 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
135K-185K Annually
Senior level
135K-185K Annually
Senior level
Productivity • Software
The Senior Customer Success Manager will lead customer relationships, ensuring value realization and technical adoption while driving success across enterprise accounts. Responsibilities include managing onboarding, adoption, and renewal efforts, engaging in high-stakes conversations, and advocating for customers internally.
Top Skills: AWSAzureCloud InfrastructureDevOpsGCPSaaSSdlc
Reposted 22 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Entry level
Entry level
AdTech • Marketing Tech • Social Media • Design
As a Client Success Strategist, you will manage client relationships, ensure clear communication, and coordinate internal teams to achieve client goals.
Top Skills: AnalyticsPaid MediaSeo
Reposted 22 Days AgoSaved
Remote
Austin, TX
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 22 Days AgoSaved
Remote
Austin, TX
77K-132K Annually
Senior level
77K-132K Annually
Senior level
Software
The Customer Success Manager will lead relationships with flagship accounts, ensuring successful onboarding and value realization while engaging with C-level executives and managing complex customer needs.
Top Skills: GainsightSalesforce
Reposted 22 Days AgoSaved
Remote
Austin, TX
113K-193K Annually
Mid level
113K-193K Annually
Mid level
Software
The Customer Success Escalation Lead is responsible for onboarding new customers, ensuring effective product setup, and guiding clients to achieve early value from Magnet products. This role involves collaborating with internal teams to address adoption risks and providing technical guidance throughout the early stages of customer engagement.
Top Skills: AxiomCellebriteEncaseFtkGainsightGraykeyGriffeyeMagnet WitnessOxygenSalesforceVerakeyXry
Reposted 23 Days AgoSaved
Remote
Austin, TX
65K-85K Annually
Senior level
65K-85K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.
Top Skills: ExcelMicrosoft PowerpointSalesforce
23 Days AgoSaved
Remote
Austin, TX
180K-660K Annually
Mid level
180K-660K Annually
Mid level
Artificial Intelligence • Information Technology
This role involves managing processes, collaborating across teams, providing strategic insights, and developing analytics and dashboards to enhance revenue operations and business growth.
Top Skills: Bi ToolsSigmaSQL
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