Top Customer Success & Experience Jobs in Austin, TX

The Customer Development Representative will identify cross-sell and upsell opportunities, conduct outreach strategies, and work closely with Account Managers to develop strategic customer account plans.

Responsible for managing client relationships, ensuring customer satisfaction, driving renewals, upselling, and developing account strategies for growth.

The Corporate Account Manager will manage customer relationships, oversee the sales cycle, ensure contract renewals, identify upsell opportunities, and advocate for customer success.

The Growth Development Representative role focuses on engaging prospects through inbound marketing, utilizing AI tools for outreach, and qualifying leads to drive pipeline development in cybersecurity.

The Technical Instructional Designer develops impactful learning experiences for technical audiences by translating complex technical content into clear curricula, collaborating with SMEs, and utilizing various delivery methods.

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Customer Development Representative will partner with Account Management to identify upsell opportunities and conduct outreach to engage customers. They will engage in training for future sales roles.

The Customer Value Architect drives customer onboarding and value realization for cybersecurity solutions, enhancing relationships and minimizing churn through tailored proposals and business reviews.

The Business Systems Analyst will enhance partner interactions through Salesforce optimization, gather requirements, design reporting solutions, and manage stakeholder relationships.